I have contacted EE technical team myself and spoke to team leader as they claimed everything is perfectly fine with Internet to begin with. That is true because what they are testing for is not this exact issue with eafc 25 ultimate team, but the Internet in general. I fully explained the situation to the team leader including some of the techy things you guys been saying. The leader finally agreed that it's a posibility on EE/BT side (we all know it is) so they are going to send this information higher up to another team so fingers crossed this helps a little bit I encourage others to also contact ee/bt. Great that nepenthez has tweeted also should speed up process. I think the major issue here is the acknowledgement of the issue from the company's as there testing is very generic and this is a very random issue. Edit: Modified the subject to better reflect the content of the thread. -CM

Hey everyone! Thank you for your continued reports and time stamp info!We've heard back from the investigation now, and it seems to have been resolved. Please let us know if you still experience disconnects or very high latency delays. Thanks! -Vendcera

Can't connect/frequently disconnecting on BT/EE internet

233 Replies

ABDOZANATY88
Rising Newcomer
18 hours ago
I have the same issue, have you fixed it please ?
ABDOZANATY88
Rising Newcomer
18 hours ago
Hi there,
I have the same issue ... how can I solve it please ?
scottyj17
2 months ago
I’m having the same issues again lately. BT/EE provider etc. All the same as before. My PS5 has consistent and high connection speeds and no issues with other games. Nothing has changed in my setup.

Can’t play rivals, rush or champs without 30 stutters every game and disconnections. So annoying.
ayonima_1
3 months ago
when i start the h2h and i found the opponent,the screen suddenly become black and when i enter the match,there's no joystick or anything.After i wait for a few minutes,this thing came out
Jimbaba87
3 months ago
Wanted to jump on this thread. I have had the same issues since last week. All other online modes on fc25 work but I can't connect to ultimate team. Is there a fix for this? I've tried the usual deleting squads, changing DNS settings opening ports etc but still not working. My ISP is YOUFIBRE. All other online games etc are working and also connected to the EA servers just cant access ultimate team. Keep getting the se error "connecting to ultimate team is not possible" anyone else with YOUFIBRE having this issue?
xXTURB0S
3 months ago
this crap has been goin on since this game was released ....cant play at 100% due to the lag/delay ...feels like my pro player in proclubs is running in mud/ reaction time is beyond terrible!! ive done everything i can think of and its still garbage!!!!
im on PC running an i9-14900k , 4090 strix oc ......plugged into my modem which is 2 feet away. gigabyte speeds..
Liamwynne03
3 months ago
@EA_Vendcera are you seeing this
Liamwynne03
3 months ago
@EA_Vendcera
@Liamwynne03 wrote:
@EA_Vendcera i see that some are saying they aren’t having this issue anymore but I seem to still have it and have had the issue the past 3-4 weeks and have spent a lot of money on the game, I really want to play but because of this issue I cannot, I have fibre optic BT and I use a tplink with an Ethernet which is plugged into my PlayStation.
All other games on ps5 and pc are working completely fine and have done never had internet issues for me expect ea fc25 so im guessing you are still having issues with your servers between bt/ee networks would like to know why its still happening and when its getting fixed as have spent hundreds on the game this year.
@EA_Vendcera
Liamwynne03
3 months ago
@EA_Vendcera i see that some are saying they aren’t having this issue anymore but I seem to still have it and have had the issue the past 3-4 weeks and have spent a lot of money on the game, I really want to play but because of this issue I cannot, I have fibre optic BT and I use a tplink with an Ethernet which is plugged into my PlayStation.
All other games on ps5 and pc are working completely fine and have done never had internet issues for me expect ea fc25 so im guessing you are still having issues with your servers between bt/ee networks would like to know why its still happening and when its getting fixed as have spent hundreds on the game this year.
Liamwynne03
4 months ago
Still experiencing constant disconnects and have been for the past 2 weeks litre cannot play the game