Constant Black Screen that freezes PC
Hello, I had a particular issue for a long time and still didn't managed to fix it. So once again i am reaching online for potential solutions. Here's what's happening: A black screen full system...
Forum Discussion
EA_Darko
Community Manager
Community ManagerFor system issues like this RayenN16 you'll need to troubleshoot on your end.
We will help as best we can so if you have a DxDiag we can take a look: https://help.ea.com/en/articles/platforms/dxdiag-information-pc/
Darko
- EA_Darko
Seeing a number of errors there RayenN16 xvrzzz so the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...
Can you also try creating a new Windows admin account and try the game there to see if you continue to have the same issue?
Let us know how you get on.
DarkoHi again EA_Darko,
Just tried your suggestions and here are the results:
-I've run DISM and System File Checker then run the game and the same outcome occurred where the whole system would crash in this messy way as described in the original post. No difference. Also the System File Checker did not found any issues with the system.
-I've created a new Windows admin account and then run the game on there. Well...to my surprise...IT WORKED. No issue, no crash, no black screen, nothing. FOR HOURS. I kept the game afk in the menu for 2h and if i were to do that before it would've given me the system black screen crash in about 30min. But nothing, then after the 2h afk i kept playing for another 3-4h. Still no issue.
So it seems like it works perfectly on another account. Is this potentially pointing at some kind of software on my Windows admin account that it gets tangled with the game? I also do not want to have to do a windows reinstall if thats the required fix here...
