Forum Discussion

eenniiss's avatar
eenniiss
Rising Novice
2 months ago

Disabled Account

I wrote that I've got "Please reset your password" loob. Now I found out my account was connected with a disabled gmail: fd*****@disabled.ea.com I need help from EA to unlink PSN from this disabled account.

login issue
multiplayer
playstation

3 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey folks,

    You can restore a disabled EA account by resetting the password via the original email address on the account. if you've made a new EA account with the same email address, you may need to temporarily change it. If that isn't working or if you don't remember what the email address might be, then I'd recommend reaching out to our live support team. They can take a look at this for you.

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