Just beat this guy 6-2 in my first champs game. I randomly got disconnected from the match not long after the full time whistle was blown, and after I restarted my hand I’ve received a loss and my record is now 0-1. This is following my account being hacked recently too 😂 get it together please. Can this issue be resolved?
Community ManagerHey there,
I'm sorry to hear you have lost the match due to a connection problem. I understand that the issue might not always be on your side, but sometimes improving the internet connection can help. If you need any assistance with connection issues, please see: Troubleshoot your connection to EA games alternatively, you can also check the quality of the connection here: https://help.ea.com/en/ea-connection-quality-report/
I see you also mentioned that your account has been compromised recently. Please check the following article for instructions on how to re-secure your account: What to do if your EA Account has been hacked
