Community ManagerI'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen. Thanks!
Hi EA_Aljo,
Please, find attached the screenshots.
Sad that the match history does not show the attempts of entering into a match, it just shows disconnections. But if you see the gap between april 22nd 11:20h UTC and 13:04h UTC, I was that whole time navigating through menus and trying to join Rush matches, getting constantly disconnected from EA Servers (I have to reconnect to EA Servers every time, but I do not lose connection to PSN Servers).
As you can see on the latest match history records, it is impossible to complete a Division Rivals match.
Thanks!
Community ManagerAre you always disconnecting in the same place in the menus or is it random?
It is random. It happens anywhere. Sometimes I can join a match and get disconnected while playing, sometimes I get disconnected right before joining, or completing an SBC, or just looking at my squad... There is no pattern I can see.
