Forum Discussion

New Novice

8 months ago

Disconnected from EA Server while playing the game in any mode.

Hi!

Ref following thread: Re: FC25 - disconnected from EA Server while playing the game in any mode. | EA Forums - 7853122

I have been having this issue for a couple of weeks now (maybe more, not sure). It is extremely frustrating. I am not able to play the game I paid.

I have followed every step in every guide to try fix this: uninstall & install the game; manually setup DNS; restart PS5 and router... what else is left?

It is the only game having this issues, I can play every other game I have for PS5 (not EA, maybe that is the trick).

It seems like I am not the only one having this issue lately: https://www.reddit.com/r/EASportsFC/comments/1jq5aij/keep_getting_disconnected_from_ea_servers/

Are EA doing anything to fix this?

EA FC 25 has been issue after issue after issue, but this is completely unacceptable, honestly.

connectivity

playstation

22 Replies

EA_Aljo
Community Manager
7 months ago
Unfortunately, I don't have anything else to suggest. This appears to be an issue with your equipment/ISP. We'll keep monitoring for any issues though.

You'll need to contact the retailer the game was purchased from to see if a refund is possible.
anttr_89
New Novice
7 months ago
Thanks for your support.
Just a comment, I highly doubt this is an issue with my equipment/ISP since I am not the only one having this issue (based on what I see on this thread, and given that I have tried connecting my PS5 to different networks), and this is the only game I have trouble with.