EA Servers Unavailable
I can’t access FUT because every time I try to connect to ea servers it says they’re down. I have troubleshot everything and spoken to an advisor who also couldn’t help
Forum Discussion
That worked and I managed to get onto EA servers
EA_Aljo
Community Manager
Community ManagerGreat! If you have any other issues, reach out again. Good luck on the pitch!
Hi, that won’t work as a solution as I can’t use data to play the game, after switching back to wired connection the issue has continued
- EA_Aljo
Sorry, that's my fault. I didn't recall asking you to try the mobile hotspot as a test. Of course, we don't want you having to play over a mobile hotspot. The point of that test was to narrow down where the issue lies. Since you can connect using a hotspot, it means the issue is with your home network equipment or ISP. Make sure your modem/router has the latest firmware update. Also, check your ethernet cables for any damage. They should be at least Cat6 as well.
I would also recommend contacting your ISP and sharing these details with them. There have been times where ISPs needed port information to allow those connections. Unfortunately, we can't give that out. Regardless, that meant it was on their end so they would need to fix it.Issue is that I use a wired connection from my university that’s eduroam wifi so I have no access to the provider or anything like that