EAFC 25 opens and goes black

Hi Guys i need a lot of help FC25 is being very weird the only game mode i can play is kick off nothing loads in any other game offline or online idk wtf to do.

Its not my internet its not my pc because i have played the odd game here and there but it black screens most of the time please help.

This problem happened to me two days ago and I re-downloaded the game and the problem is still there, which is a black screen in the main menu. I hear the sounds but no picture. There is a video explaining the problem in youtube : https://youtu.be/T4cB6eLbkUs

I have been playing the game just fine for the past few days with Early Access, even last night and everything was fine. I go to open up the game this morning and nothing shows up on the screen except a black screen. I can hear the game starting ie the EA intro and some kind of cutscene, but nothing actually loads on the screen. I have tried reinstalling the game, restarting the computer, updating every drive I could find and still nothing works. Has anyone else had this issue today? Any solutions? Thanks!!

Hey Everyone, 

Would it be possible to get more information on this?

• EA ID (PSN ID/Gamertag):
• Which platform are you on?
• Are you getting an error message?
• Does this happen when loading into a specific mode or performing an action in a mode?
• Are you playing from the device's internal storage or an external drive?
• Please share any steps you've tried to far to resolve the issue:
• If possible, share a Screenshot or Clip...
• If on PC, please share a DxDiag file and an EA app Error ID Number

Cheers!

Hello!

I am playing on PC through the EA application -- EA ID: vawolfshadow

There is no error message that pops up at any point with this issue. The game simply starts up to a black screen and remains that way unless force closed, though as mentioned, it can be heard that the game is trying to start up. It has happened every time I have tried to open the game today with no successful attempts of getting further than this black screen. Attached is my dxdiag file. 

Hey @VaWolfShadow 

Can we try the following steps?

1. Run the System File Checker tool, then Check for Windows and GPU updates
2. Default your PC to the dedicated Graphics card: Troubleshooting Graphics issues 
3. If there’s an option available, try capping your frame rate. You can also enable Vertical Sync (V-Sync), to match your frame rate to your display’s refresh rate.
4.  Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
5. Check if any background applications are stopping the EA app or your game.

Thanks!

I bought EA FC 25 on Steam but it doesnt work. Everytime I launch it, it only gets to the small black and green loading screen. After that it simply doesnt start. I contacted EA about it, but they couldn`t help and told me to wait for them to contact me again, but I havent heard from them since. Did anybody have a similar issue and is able to help? It would be appreciated.

Hey @scouphi @VaWolfShadow Would it be possible to get a DxDiag file?