falsely banned
Dear Ea support,
I’m really frustrated and upset about being banned from FC25 for something I didn’t do. I’ve been accused of cheating, but I’ve never cheated in any game, ever. I’ve always played by the rules and taken pride in competing fairly.
I was away on holidays recently and hadn’t been playing the game at all. When I got back, I received an email from EA stating that I had been permanently banned for “cheating.” This came as a complete shock because I know I’ve never done anything to violate the rules.
I immediately contacted EA to appeal the ban, but it’s been nearly a week, and I still haven’t received a reply. The lack of communication is really frustrating, and I just want this to be resolved so I can return to the game
Kind regards
I am sorry to hear about the long wait time regarding your case. Some cases may take a few days to resolve due to various factors. Unfortunately, we cannot expedite the review process. If your case is still open, it means the investigation is ongoing, and the team will respond as soon as possible.
You can track the status of your case on our website https://help.ea.com/en/help-my-cases/. In the meantime, please refrain from resuming your open case until you hear back from the team to avoid any further delays.
