Forum Discussion

CashyFundz's avatar
CashyFundz
2 years ago
Solved

FC 25 standard edition wont work because of free trial

FC 25 preorder not working because I played the trial shift first! Now it comes up with a message saying trial is over buy the full game and I have. It's been stuck for hours ea still have no fix.

I managed to get on the full game for 30 min's it froze and hasn't let me back on by doing the online method! EA support said a lot of people have the problem and they'll have an update and fix it in the next few hours but nothing so far been all day!

  • RRRovers's avatar
    RRRovers
    2 years ago

    It might be because the start date for stand edition is not active until sept 27.  You must have purchased ultimate version to be playing now if trial hours are over.

10 Replies

  • RRRovers's avatar
    RRRovers
    Seasoned Ace
    2 years ago

    It might be because the start date for stand edition is not active until sept 27.  You must have purchased ultimate version to be playing now if trial hours are over.

  • CashyFundz's avatar
    CashyFundz
    2 years ago

    So if that's the case how come at least 4 different member of the support team haven't said that and have been saying it should work sending methods to get it to? Feels like EA are trying to cut corners because they made a mistake with the free trial issue... Seems like a lot of other people had the problem too

  • MediaStrength's avatar
    MediaStrength
    2 years ago
    @EA_Pulsar My son started the free trial a couple days ago and only spent less than 1 hour and expected to play on his day off school before the game release on the 27th only to find out that it says "Content cannot be viewed" on a PS5. Trial shows a lock icon but for what reason? The EA 10 hour trial is still active? Frustrating and we have been a long time customer.
  • FusionMan14's avatar
    FusionMan14
    2 years ago

    It is sat 28th and i have this issue. i purchased standard edition and my trial expired today then when i tried to get on the actual game it didnt work and said i didnt own it.

  • JJLG123's avatar
    JJLG123
    2 years ago

    I pirchased the early access and then Used the trial and when the trial time was up I tried to play fc 25 but it said I had to purchase it again and it wasn’t refunded or anything

  • Sc0rp1o's avatar
    Sc0rp1o
    2 years ago

    I have the same problem, had the 10 hour trial, bought the game during the trial, the trial expired, and now it says I have to buy the game AGAIN? 

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