Forum Discussion
EA_Barry
Community Manager
7 months agoWelcome to EA Forums, thanks for posting. Check the items below, particularly no.2:
- Download and install all available Windows Updates
- Make sure your display is connected to your GPU and not the motherboard video output
- Run System File Checker to ensure the integrity of your Windows System files
- Perform a clean boot before starting the game
- Check your machine meets the below requirements:
Minimum
- OS - Windows 10 - 64-Bit (Latest Update).
- Processor(AMD) - AMD Ryzen 5 1600
- Processor(Intel) - Intel Core i5 6600k
- Memory - 8GB
- Graphics Card(AMD) - RX 570
- Graphics Card(Nvidia) - GTX 1050 Ti
- Direct X - 12
- Online Connection Requirements - 512kbps
- Hard Drive Space - 100 GB
Thanks.
- q4gwnihayya37 months agoRising Newcomer
hello thanks for replying. i tried all of them but didint work. after trying 100 times later iopened game (idk how it happend randomly) but still i cant open again. i got a crashdump file but now i dont know how to attach this to ticket for customer support.