The game gets stuck on a black cutscene whenever I am trying to play online matckmaking 'rivals' in UT. This is happening almost all the time. I can't skip the cutscene and have to force close the game.
I managed to play 1 or 2 games but then when the game finished i was stuck again on black screen after the game.
can someone help pls.
Facing same problems as before. Even in single player mode now.
I reset my PC and it seems to be working now. But still got stuck in the half time cut scenes on a couple of games. I'll try your solution and update in a couple of days.
Same here.. I face this problem since last Sunday. First on Squad Battle and now also Rival game. I hope this issue will reslove ASAP from EA team.
Community ManagerHave you already tried resetting your in-game settings or even lowering those down?
Making a copy and delete the existing settings folder from this location C:\Users\[Username]\AppData\Local\EA SPORTS FC 25 (App Data is usually a hidden folder so it can be changed from the View dropdown.)
You may also need to delete the Personal Settings 1 profile when you launch the game.
HI, I've tried all the steps but it still doesn't work. What could be causing this problem? I can play online in seasons but not in Ultimate team.
HI, I've tried all the steps but it still doesn't work. What could be causing this problem? I can play online in seasons but not in Ultimate team.
Community ManagerHey Perfectionist101 Are you playing on a laptop or desktop PC? Could you start by trying the steps from our Technical Guide post and see if that helps?
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