Forum Discussion

Newcomer

7 months ago

Solved

I can’t log in to my ea account

It don’t send a code to my email and I can’t log in to my fc account or my companion app and rn I’m on another ea account typing may you help me

xbox

EA_Lanna
7 months ago
Hi zac2cold123,

Thanks for reaching out. While I can't help directly from the EA Forums, there may be a few things I can recommend to help the Login Verification codes come through. Can you make sure:

Your inbox isn’t full.

You’ve checked the spam folder.

You or your service provider haven’t blocked us.

If that doesn’t help, please contact our support team to check and see if the secondary email set-up worked out and let you know if they can help you further from there

- EA_Lanna

EA_Lanna

Community Manager

7 months ago

Hi zac2cold123,

Thanks for reaching out. While I can't help directly from the EA Forums, there may be a few things I can recommend to help the Login Verification codes come through. Can you make sure:

Your inbox isn’t full.
You’ve checked the spam folder.
You or your service provider haven’t blocked us.

If that doesn’t help, please contact our support team to check and see if the secondary email set-up worked out and let you know if they can help you further from there

- EA_Lanna