Forum Discussion

zac2cold123's avatar
zac2cold123
Newcomer
15 days ago
Solved

I can’t log in to my ea account

It don’t send a code to my email and I can’t log in to my fc account or my companion app and rn I’m on another ea account typing may you help me 
login issue
xbox
  • EA_Lanna's avatar
    EA_Lanna
    15 days ago

    Hi zac2cold123​, 

    Thanks for reaching out. While I can't help directly from the EA Forums, there may be a few things I can recommend to help the Login Verification codes come through. Can you make sure:

    • Your inbox isn’t full.
    • You’ve checked the spam folder.
    • You or your service provider haven’t blocked us.

     

    If that doesn’t help, please contact our support team to check and see if the secondary email set-up worked out and let you know if they can help you further from there 

    - EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
15 days ago

Hi zac2cold123​, 

Thanks for reaching out. While I can't help directly from the EA Forums, there may be a few things I can recommend to help the Login Verification codes come through. Can you make sure:

  • Your inbox isn’t full.
  • You’ve checked the spam folder.
  • You or your service provider haven’t blocked us.

 

If that doesn’t help, please contact our support team to check and see if the secondary email set-up worked out and let you know if they can help you further from there 

- EA_Lanna

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