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txcn0's avatar
txcn0
New Novice
2 months ago

I can't enter the ultimate team

When I try to enter the Ultimate Team, this message appears:   A Title update for ea sports fc 25 is available and required to enter ultimate team to get the lastest title update you can re-lunch the game and accept the tu download when prompted 

 

I tried changing the language, changing the DNS, deleting the game, deleting the EA app, and changing the account, but it didn't work. When I gave my account to my friend, he was able to log in and play.

10 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 months ago

    txcn0​,

    Could you share a screenshot of the error you're getting? And you're only getting an error when you try to enter UT, is that right?

    Between that article and reinstalling the game, it's odd that you're still not able to access UT. Were you prompted to install a title update again after deleting the old title update files? Could you try clearing the EA app cache too, just in case?

  • txcn0's avatar
    txcn0
    New Novice
    2 months ago

    I tried to do clear Cache But it didn't work

  • Same problem txcn0​ can you please help us i really want to play but this problem its not possible to fix

  • popokmenn's avatar
    popokmenn
    Rising Newcomer
    25 days ago

    did you find the solution? whats your friend fc25 platform? i have the same problem

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