Forum Discussion

Plaanck_'s avatar
Plaanck_
Seasoned Newcomer
6 days ago

Issue when trying to login to FC Ultimate Team Web App and the FC Companion App

I've been trying to log in to the FC Ultimate Team Web App and the FC Companion App since yesterday, but I keep receiving the following message:

"Login Unavailable
We're currently having trouble with login services. While we work on it, you can try to
log in from your Console or PC to get the full Football Ultimate Team experience."

I just started playing yesterday through Game Pass, using cloud gaming to play FC 25. I don’t know if that might be affecting access, but I haven’t played much Ultimate Team yet.

I’ve tried logging in on both PC and mobile, using different networks (Wi-Fi and mobile data), but nothing works so far.

6 Replies

  • Exact same situation and error message for me when trying to login to the companion app. EA didn't manage to help at all so not too sure what to do.

    Those SBCs are such a pain to do without the app and it ruins the UT experience not being able to use it..

  • Oliviero07's avatar
    Oliviero07
    Rising Newcomer
    4 days ago

    Same error.. I tried different devices, different wi-fi, diffent vpns. Still same error.

  • Noedjrrrr's avatar
    Noedjrrrr
    Seasoned Novice
    3 days ago

    Same here, may its something with the progress in game? maybe we have to play some hours to enjoy the app.

  • Maguire23's avatar
    Maguire23
    Seasoned Newcomer
    3 days ago

    Also have the exact same issue. Same set up, FC 25 Xbox Cloud Gaming. 

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