Lost connection due to servers

Many of us have had similar issues. My modem has shown solid lights and the game says I lost connection. EA will walk you through troubleshooting YOUR network and connection, but what I have NEVER seen them do is admit that THEIR servers are unreliable. Only two weeks back I lost three matches in Champions/ Rivals due to dropped connection (all while my modem was in full view and purring like a kitten). I posted in here and didn’t hear a peep out of EA, but I had three or four other folks chime in that they had experienced similar issues. All evidence pointed to the EA servers becoming too congested and/or unstable, but they didn’t utter a word to acknowledge those of us who’d lost matches as a consequence let alone take any responsibility for the dropped connections..

So, if you think there might be an issue with your network or ISP then you have nothing to lose (but time) by going through their troubleshooting process. However, if you believe your connection is solid and you don’t experience these issues with any of your other online games then you might just be wasting your time because EA is allergic to taking responsibility for its own stuff (in that regard, it is always an “it’s not me, it’s you” relationship with them).