Lost connection message

Hi there. Thanks for reaching out. Is it possible to switch to a wired connection or is your router too far away? Disconnects and lag are very common with wireless. A wire will give you a far more stable connection.

No but I’ve got a really good WiFi and no other devices or games have that problem. I also double check the WiFi each time it happens and the WiFi is completely fine.

Is your router too far away to switch to a wire? Even a strong signal is very susceptible to disconnecting.

Yes it is too far away but I have no trouble with other devices or games and that is other EA games and non EA games. If it was a WiFi problem I would contact my provider.

I'd recommend contacting your provider so they can look into this, but that's also just how WiFi works. The farther you are away, the worse the connection is. You can also test it if you like. Run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen. Thanks!

Omg, the connection is fine! It happens with NO other game or device! Just forget about it, I’ll wait until FC26 comes out.

The connection doesn't seem fine when it keeps disconnecting. Also, wireless connections are one of the, if not the biggest reason for this. That test will give us a good idea of what is happening. Let me know if you change your mind.

Well you’re not listening. My other devices are completely fine, I’ve double checked the WiFi and its speeds when it has happened and it happens with no other game so the WiFi is fine.

I will do the test when I next go on the game but I’m telling you the WiFi is fine. I’m not some old person you might have to explain WiFi to I know what sort of things you should check and I’ve checked them and they’re fine.

Sounds good. Just let me know when you get that test done. Thanks!