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Jeffry19953415's avatar
Jeffry19953415
Seasoned Newcomer
5 months ago

Online mode issue fc 25

my ea ID is Jeffry19953415 I downloaded fc 25 and logged in with my ea account, then when I am ready to play online for some reason the game crashes when it is about to start.
connectivity
crashing
multiplayer
xbox
EA_Hux's avatar
EA_Hux
Icon for Community Manager rankCommunity Manager
5 months ago

Thank you for getting back so quickly.

If yourself and your friend cannot be paired into an online match, there could be some issues regarding squad updates.

Can you both try the following:

  1. Delete your personal settings (this will only reset your game settings). Go to the main menu > settings > Profile > Delete. Here you delete your personal settings, nothing else.
  2. Reset your Squads - Go to the main menu > settings > Edit teams > Click Reset all squads. After that, download the latest squad updates.

You both play on Xbox Series, right ? If he is on a different platform, turn on crossplay on the console and in the game.

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