Please help

I bought FC25 on the switch for travelling without my PlayStation 5. I logged into the account associated with my ps5 on my switch. I had to start over on switch but it was all fine until I tried using the web app for my ps5. When I tried going in it brought me to my switch accounts team, though I intended to go to my ps5 team. I tried unlinking my switch account from my ea account but now when I try going into the web app it says we are currently having issues. I have division rivals rewards waiting and I won’t be back to claim them so this is a bit frustrating. If anyone has any ideas on how to resolve this please reply.