Forum Discussion

New Novice

7 months ago

Solved

Screen flashing when launching FC25 and invisible menus

3 weeks ago, I have tried to open FC25 when suddenly my game did not load correctly, and the screen flashed and when it stopped and the game loaded all menus were invisible and I could only see the background but could interact with the menus. I request help from the community if any of you had experienced this before and could give me an advice and if you can't then please upvote my discussion so a manager could help me solve my problem.

EA_Pulsar
7 months ago
After you launch the game and delete the existing Personal Settings 1 profile, restart the game and create a new one but without changing its name.

When you delete the existing settings folder, repair the game from the EA app to verify its files again. (Library > Tile Dots > Repair)

7 Replies

EA_Pulsar
Community Manager
7 months ago
Hey FlashKillerShock Have you already tried to delete the existing settings folder as explained in your previous thread? LINK This usually helps resolve similar issues.
FlashKillerShock
New Novice
7 months ago
Yes, I have and also I have reseted my computer two times and deleted all files and only reinstalled the game to check and it still has not worked. FYI: I have also tried to open the game on a different computer and the same problem occurred.
EA_Pulsar
Community Manager
7 months ago
After you launch the game and delete the existing Personal Settings 1 profile, restart the game and create a new one but without changing its name.

When you delete the existing settings folder, repair the game from the EA app to verify its files again. (Library > Tile Dots > Repair)
FlashKillerShock
New Novice
7 months ago
Is this going to delete my game data, e.g. ultimate team, and create a new one?
EA_Pulsar
Community Manager
7 months ago
No, this will only reset your settings back to default.
Gen211
Rising Newcomer
7 months ago
How do I repair the game from the fc 25 app.
Cannot find Library on my app on the phone
EA_Pulsar
Community Manager
7 months ago
This is something that you need to do in the EA app on your PC. You can find instructions on how to clear cache and repair the game files in this article on our website.