Unable to change platform on Web App for FC25

Question

Hi,&nbsp;I'm not able to change the platform on web app for FC25, Could you please help me on this matter?I would like to login on my PS5 UT Club instead of Xbox.When I try to change it, it gives an error message and send me to login page.When I login, it goes to Xbox account and If i try Again, it loops on same error.

ea_pulsar · Answer

Hey&nbsp;@MJRWESLLEYIs it possible that you have unlinked your PlayStation platform account from your EA account before changing the active profile on your Ultimate Team web app?&nbsp;&nbsp;

mjrweslley · Answer

Hi @EA_Pulsar&nbsp;,&nbsp;No issues on connections, it was working normally a few days ago on web app for fc 24. i'm not a new user. (screenshot attached)

noeyoss · Answer

@EA_Pulsar Possible to follow up on this? I have the same issue and my account is not unlinked. I even tried relinking it but same issue prevails.

ea_pulsar · Answer

Please, never unlink your platform account while trying to resolve issues as it may only break your account. We have those risks explained on our website&nbsp;Unlinking risks for EA SPORTS FC™ players

Remember also that if your second account does not have early access to the Web app, you will need to unlock it by playing more games on that platform.&nbsp;

noeyoss · Answer

@EA_Pulsar Understood.Though that's not the issue in the thread. The account is 'unlocked' but when trying to switch, there is some Login Unavailable error as in the image in the original post.

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Unable to change platform on Web App for FC25

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