I have now been soft locked out of my account for two days straight any time I try to open ultimate an 81+ player pick screen pops up. I can not open the pick I can’t even see the menus. Has anyone else ever had this problem?
Video added to show the problem!
Day three of this problem
Still locked out of my account hundreds of dollars and hours completely gone behind a bug. Never in my life will I play another EA game.
Andrewpc14 Is this the first time you have opened a player pick on your switch platform? Did you try to open from a companion or web app?
The switch doesn’t allow access to either that I’m aware of!
For your issue, please contact EA help - https://help.ea.com/en/help/faq/using-ea-help/
As far as I am aware, everyone who is a FUT user can access the web app or companion app.
Definitely not available for switch players I’ll try to contact them through there but I think it’s just my time to be done I guess.
Have you tried to access web or companion app? Nowhere I have seen is it mentioned that the app is not available for switch players - https://www.ea.com/games/ea-sports-fc/ultimate-team/web-app
Also, the video you have shared is not clear enough. If you attach better quality video, then someone from the community might be able to point out something.
