Alozie Reward 4 Wins Live Event

Hello, i encountered an obvious cheater on this event and since i need 4 wins i cant achieve this card anymore while i am her biggest fan and even made several evos for her on her base card, this is completely unfair! i DEMAND as a compensation that you trade the Alozie card into my EA FC 25 account. the opponent had the most obvious cheat enabled i couldnt do anything! this happened months ago already i even recorded evidence and uploaded everything, never got an answer, never got a compensation for the champ reward loss because of that. but this time i wont let it slip, i want this card and you will transfer it into my account or i will check legal actions against this if you ignore this