Claimed but not recieved [level 36]
This has happened to me in previous seasons but the most recent time this happened was in the current season and level 36 of the season pass. I have claimed both the regular season pass and paid se...
Forum Discussion
EA_Pulsar
Community Manager
Community ManagerHey aljayyusi86 Other players have successfully resolved similar issues by doing a full power cycle on their console. To do this, turn off the console completely and disconnect it from power for about 2 minutes. This should help clear cache data and synchronize everything again. We're also tracking this issue in our main thread here
Thank you for your response. Ive tried that several times and I am yet to receive my level 36 rewards. Neither evolution from paid pass or the pack
