Due to the hourly SP limit (which I just found out about), I couldn’t receive the rewards for 4 of the Season 10 missions — a total of 6000 SP.
Now, even if I complete all the missions, I can’t reach 30,000 SP and therefore can’t finish the season pass.
As shown in the screenshots, there are 12 missions I completed, each giving 1500 SP, so it should total 18,000 SP, but only 12,000 SP is shown.
I contacted them and they said it should be resolved within 48-72 hrs and I’d get an email if the issue is from their side and the case would be closed if there’s a fix. My case closed an hour after this and I still didn’t get an email. I have 3 rewards left and they didn’t even see to know or mention there was a cap
ea help says its known issue and under investigation so I suggest everyone to write ea help daily to make this fix
Me too!! i finish 2 objectives at the same time tp get 6000sp.
I have the exact same critical issue! I also lost 9000 SP due to this unannounced 'Hourly SP Limit Reached' bug.
Like you, I can no longer complete the Season Pass because of the missing points.
Have you heard any official response from EA or a fix from the technical team yet? We need these points manually credited to our accounts ASAP.
