Hey, I got temporarily suspended in FC25 for cheating, even though I was literally playing against bots on stream. I appealed, and now it’s permanently banned—with no human reply or explanation. If this is how you handle things, I’m never buying any FC title again.
IF YOU'LL UNBAN ME I'LL BUY FC26 on my birthday this week
HOW TO CONTACT EA SUPPORT AND TALK TO REAL GUY CAUSE I AM GETTING SAME BOT REPLY EVERYTIME
How temporary suspension changed to permanent ban tho and there is no reply from customer support
EA's TOS team sometimes doesn’t explain the exact reason for a ban, because revealing too much info could give hackers ideas on how to get better at cheating.
NOTE: Double-check the link and the quotes I pulled out for you. You’ll see that even after the final TOS decision, you still get one last shot by contacting EA Support.
LINK: User Agreement - Official EA Site
Quote #1 If you or someone using your EA Account violates these rules, EA may send you a warning or take action against you, including revoking access to certain or all EA Services, Content, or Entitlements, or terminating your EA Account(s) as described in Section 8.
Quote #2 If you believe that any action has been taken against your Account or device in error, please contact Customer Support at help.ea.com.
