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v4LEEEE's avatar
v4LEEEE
New Novice
11 days ago

Transfer list sanction

Hi, I've been sanctioned on the transfer market since 25/Apr/25 (5:27 AM UTC) with no reason listed whatsoever.  I tried appealing 3 times for a case but it just gets closed after a while with 0...
discussion
feedback
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
10 days ago

It's possible it went to your spam/junk folder. You're welcome to open a new case with an advisor so they can tell you the reason for the ban. However, Transfer Market bans are normally due to partaking in coin distribution. Cases can be opened here.

v4LEEEE's avatar
v4LEEEE
New Novice
10 days ago

The advisor I talked to now said he can't do anything for me...not even check the email and why I got banned and told me the best I can do is appeal once again but you told me the ban needs to stay in place...

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    9 days ago

    You can submit up to 3 disputes. Once your account has been investigated 3 times, it will not be investigated again and the ban will remain in place.

    • v4LEEEE's avatar
      v4LEEEE
      New Novice
      8 days ago

      So I have absolutely no way of finding out why I got banned in the first place? 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        8 days ago

        An advisor should be able to confirm whether or not it was due to coin distribution. Please open another case and ask about this.

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