Unjust Ban Decision and Complaint About Automatic Responses

By the sounds of it, you deserve compensation. You pay £60-£100 for this tripple A title with the expectation of being able to play it for a year, and now you cant during an important part of the year. Not only do Ea make shed loads on packs, they never have discounted fifa points, and still earn 5% of all your profits. Very unfair