Matchmaking
The biggest problem with the game I think is the matchmaking system.
Tournaments/live events/gauntlets is a pretty good idea, but iam sure 70% of the player base wont play them. I am sure there is 10-20% of the player base play this game 10+ year and everytime they win these events.
Iam Div 4 player sometimes I am lucky and won them but I cant preform everytime against higher divisions. Each round the game is always harder and there is no problem of it, but in the last game there is always a guy, who played 50000 hour this franchise. Its really disappointing and I just wont enjoy this event cuz of that.
I talked a lot of people from lower divisions, they wont even try this events. Win games? They cant even score against these players, not even in the first rounds. And this players still just play squad battles and rivals, cuz they just cant do **bleep** on these events. (challengers was a pretty good idea for this guys btw)
I know there is lot of whale who play this game from big bang, but everyone else not having fun, just they.
If this events would be played between the same divisions, everybody could enjoy it, at least a little for a try and getting better. But like now, its just simple hopeless, even for me and I more more more above them in skills. And I am sure, a lot of player leaving this game, cuz of things like that. And I am sure, If it wont change, sooner or later, I will belongs them.