Hello EA Support Team,
I experienced a serious issue while playing EA SPORTS FC 26. During the match, the game suddenly kicked me back to the main menu, and despite not leaving the match myself, I was given a loss.
My internet connection was completely stable and did not disconnect at any point. I want this issue to be resolved as quickly as possible because this situation is completely unfair. Due to an incorrect system evaluation or server-side issue, I became the victim of an unfair result.
I was winning the match 4-0 before the disconnect happened. Please review the match records and connection logs carefully. I request that this unfair loss be removed and that the correct result be restored to my account.