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SSGHampton's avatar
SSGHampton
Rising Newcomer
1 day ago

Re: EA wrongful ban wave to non cheaters

My account on apex has just been banned. A couple days ago I tried linking my steam account to my Xbox account because it had some money put into it. After linking it I tried to play and found out my account was perma banned now. So I guess my Xbox account had been banned for three years without me knowing. Than I sent two appeals(ongoing third) and they denied me. I told them that I have had my PC for many years and I have about 90 hours so far on steam that is completely clean. Than I told them that I dont even think I owned an Xbox or Playstation three years ago due to my PC being built. So it gave me two options of why I got banned. One someone hacked my account and played on it and cheated or two they simply made a mistake. I want to talk to an actual employee but I dont know how. It feels like with these appeals they are just AI generated. This is a completely false ban and I want someone to actually look at this because I know I didn't cheat. I have played apex for many years and was clean during all of it. I just want to be able to play the game again.

1 Reply

  • EA_Claus's avatar
    EA_Claus
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey SSGHampton​,

    I moved your thread over from the FC board to the Apex Legends board, as it looks like you posted in the wrong place. 

    Please refer to the pinned message above. If you want to dispute the ban again, reach out to the relevant teams. 

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