Solved
Account got hacked
So I was playing ultimate team last night after I got off I had 350k and a very solid yeah, woke up this morning to play some games had 3k and lots of players missing. Then I loaded up the companion ...
Hi jeter12345678986 and Ritchie_Akinzz,
I’m sorry to hear your accounts were hacked. Please use the steps in these guides to recover and resecure your accounts:
- What to do if your EA Account has been hacked <----- Try to complete as many of the security steps here in the meantime to start the account recovery process and maximise security.
- How to manage your EA Account security and safety <----- This guide contains some tips to help make your password and other information more secure..
If you run into any issues completeing those steps, please use these steps to contact our live support team
- Start a case with EA Support. I've prepared this custom link for you. It will take you straight to the right place. From there, fill out the rest of the ticket form and send it to support.
- Helpful to have ready (to help speed the process up):
- The original email address you used to create the EA account.
- Purchase receipts if you have them.
- Game Codes you've redeemed on the account (if available).
- Any connected accounts, like a PSN ID, Xbox Gamertag, Steam ID, etc.
The live support team can help you re-secure your account, and they will let you know if they can help you with the missing content from there too.
- EA_Lanna
