Money for pre-orders usually get taken out a week or two before the games release. I'd suggest going into your xbox settings, going to payment & billing then order history. It should say on the order history 'pre-order: pending' meaning you've pre-ordered the game but the payment hasn't been taken out yet. As long as Fc 26 is there then it's confirmed you've pre-ordered. Hope this helps.
So why i bought game, they took my money but i dont have game? XD how you will explain this xd
I mean, the game isn't out yet? So no one has the game. It still appears in the xbox library because I pre-ordered so if it's not there then something has gone wrong? If you have proof that the money that came out is connected with FC 26 then maybe ask EA? I'm only answering the quetion that was originally asked, not quite sure how you expect me to explain something I have no experience on 'XD'
