Money for pre-orders usually get taken out a week or two before the games release. I'd suggest going into your xbox settings, going to payment & billing then order history. It should say on the order history 'pre-order: pending' meaning you've pre-ordered the game but the payment hasn't been taken out yet. As long as Fc 26 is there then it's confirmed you've pre-ordered. Hope this helps.
Shouldn't ea let you know when you pre order it when the money will be taken out
Community ManagerHey everyone,
We understand that the way a pre-order works can be confusing.
The billing process can differ depending on the platform and store from which you pre-order.
If you pre-ordered from the EA app, you would have been charged immediately, as explained in this guide.
If you pre-ordered on Xbox, you can find out how the billing works in the Xbox FAQ here.
If you pre-ordered on PlayStation, similarly to the EA app, you should be charged immediately, as mentioned in this PlayStation guide.
If your initial pre-order fails and you need to place a new pre-order now, we can't guarantee that any additional content for pre-ordering the game early will still be granted, as you'd be placing a new pre-order for a different version of the game than the early pre-order one. The cut-off date for the early pre-order was the 26th of August.
We hope your pre-orders will process correctly, so you can enjoy the game when it launches!
