Fc points not show up on my account
Hi there at start of team of year on 16th on January I spent money on fc points a didn't receive them on my account I was just wondering If anyone eles had this problem
Forum Discussion
Yeah thank you I'll keep you posted on what happen next as of now your only from ea am in contact with I haven't had any email or in game message or my points show up yet I even gave ea live my psn details aswell so they could investigate it so hope I here reply soon before toty is out packs
EA_Darko
Community Manager
Community ManagerBest thing I can suggest keithygyf28 is to open a new case with our live support team here
Explain the situation and that you have supplied all proof of purchase and ask them if there are issues with it.
Darko
Hi there darko just been on live chat again to ea there now fix the problem and know about the issue so they are working on fix and trying decided what compensation to give to affect players I just lost the head with them I wasn't happy with response I was getting from some of the folk but after I lost my head I got the awnser I was looking for so I have wait to see what they dev team decide to do I hope I can get chance for toty attackers for dembele or mbappe bonmati players I love so I hope I can get they players and they can keep the points but I probably just be refund my points when they leave packs
- EA_Darko
If our team advised to wait for an update then this would be the best thing to do.
Darko
Yeah thank you so much for your help and from live chat team I had go through few folk but one staff members did actually help me in end thank you very much I hope ea can fix this problem soon as possible
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