Forum Discussion

alikptn03's avatar
alikptn03
New Novice
6 days ago

IN MY PS 5 CONSOLE, FC 26 GIVES A WARM-UP WARNING

Hello, at the beginning of the match of the FC 26 game, my PS5 console enters excessive fan running mode and the device turns off after a warming warning, this problem does not happen in other games, it only happens in the game of FC 26. Moreover, while the console is turned off and cold, the FC 26 game is in the first operation at the time of the start of the match (there is no problem while browsing the menus), the excessive fan is running and the console turns off. I deleted the game and installed it again, cleared the PS5 cache and installed new software again, but the problem was not solved. Can you help me with this?

Console information

Playstation 5 CD CFI 2016 European model 9-month device, there is no dust or contamination.

6 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    18 hours ago

    Every game is different. Some are far more demanding on system resources than others. When the fan is loud and you're getting an overheating warning, that is an issue with the console overheating. I recommend contacting Sony support to see if they have any advice to offer.

  • Dude, I had that problem too, but after the latest update, I think it's working better. They might not mention that they improved it, but so far, so good. Have you tried the latest update? Actually, the same thing used to happen to me; that message would appear almost immediately after a few minutes, but now it doesn't. Well, for now, who knows if it will go back to that.

  • alikptn03's avatar
    alikptn03
    New Novice
    2 days ago

    Yes, I opened the console, there was no contamination, but I still cleaned it. If the console is already dusty and dirty, shouldn't there be a problem of heating and closing in other games? I don't get a heat warning in all other games except Fc 26. One last option is to have the thermal fluid replaced.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Have you opened your console to confirm this?

  • alikptn03's avatar
    alikptn03
    New Novice
    6 days ago

    Fc 24 Fc 25 and other games do not have this heating problem. It only happens in the FC 26 game. The ventilation is healthy around the console. No dust contamination.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hi there. This means your console is overheating. Make sure you've got it in a well ventilated space. You also may have a lot of buildup inside so if possible, get it thoroughly cleaned out.

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