Missing Griddy Celebration in EA FC 26

Hello,

I completed the “Griddy to Glory” objective in EA FC 25 and successfully received Ronaldinho as a reward. I am currently using the same EA account in EA FC 26. But the Griddy celebration is missing from my account in FC 26.

I can proof that i have received the Ronaldinho with a screen shot

I kindly ask that you review my account and assist in granting the Griddy celebration.

Thank you for your time and support.