This is not something that we can assist with carlosafonsopt.
If you were promised a reward then you will need to use the support options you were provided when accessing the playtest.
Darko
Hello Darko.
can you elaborate on that ?
what kind of support options ?
I believe I wasn’t given a specific playtest support contact.
also I’m writing here after 2 previous contacts with EA Support methods - email / chat.
I have to admit it being frustrating trying to solve this issue. And it’s not giving me the best image from the company nor its ability to solve this kind of issues.
best regards.
Community ManagerWe cannot help with any account issues carlosafonsopt or issues related to aspects of EA such as external playtests.
All the info around playtests can be found here: https://ea.arcsivr.com/Portal/home
Darko
I’m having the exact same issue, no one seems to be able to help with this or even a contact
Thank you for the update.
I Will follow the link provided.
Anyway marking this as solved when it’s the 3rd form of feedback from different support chanels, and the issue obviously is not solved at all.
best regards
I must add to this topic that i followed the link provided and there at the website of EA Playtesting, when you press to “report a problem” it directs you to the same place i have been before, the EA General support.
So where should i go next ? Probably nowhere, hum ?
