Forum Discussion

New Novice

6 days ago

Server Disconnects & Missing Rewards (PS5) - 3 March 2026

Hi EA Support, I am reporting major server issues occurring today (March 3, 04:30). Weekend League: Disconnected during 4 matches while leading, resulting in 4 unfair losses. Division Rivals: Serv...

VID20260303201012.mp411.6 MB

New Novice

6 days ago

Thank you for your response but I strongly disagree that this is a network issue on my end.

I was in a PlayStation party during the disconnects. My voice chat never dropped, which proves my internet was stable. Only the EA servers failed.

Division Rivals: You ignored the fact that the servers were down during the final hours. I couldn't play my last match for rewards due to your server status.
Belgium context: Since I cannot buy points, these losses and missing rewards create an unfair disadvantage that I cannot fix.

Please escalate this to a supervisor. I expect a manual review of my logs and fair compensation for these server-side errors.

PSN ID: Usef Zi

EA_Aljo
Community Manager
6 days ago
We will keep an eye out for other reports and update the community should we find any issues causing disconnects. Let me know if you change your mind about troubleshooting. Thank you.
- Usef_zic
  New Novice
  3 days ago
  Do you have feedback?
  - EA_Aljo
    Community Manager
    1 day ago
    If you can run the report I mentioned here, I'll try to help.