Un-Justified Account BAN!!!
EA banned my account claiming that I involved in coin distribution against EA rules!!
I have NEVER EVER participated on any of such acts, I just trade cards to gain coins .
I appealed several times and each time I get the same answers with out any logical or proved explanations about the action they claim that I did against their rules. It's quit clear and obvious that all my appeals where never been investigated in first place, and all the replies are just automated standard replies without any real investigation!!
Question to all the supervisors here: what shall I do then?? ur colleges at the appeal department DO NOT EXIST and if they do exist non of them care to do his job at all !!!!! I'm wondering, is it the EA new policy to shut down any account that trade honestly and refuse to buy store packs.
Where, how and who do I can complain to ?!?!?!
No one is listening to my complains in this company and no one cares to be fair to undo this un-justified action and no one even care to explain what is the sell/ buy action upon which u decide to ban my account, which I'm sure I never did.
Please, I need anyone with some conscious to help me, it's totally frustrating to keep complaining and get no answers.
Thanks in advance to any one who try to help.