Forum Discussion

Seasoned Newcomer

21 hours ago

Solved

“You have lost your online connection”

The past two days I have been trying to play but I cannot connect to the ea servers, even though I have wifi and internet connection. I can connect to the ea servers to play bf6. This is purely an eafc issue and is incredibly frustrating with winter wild cards coming I wanted to play.

Platform is Xbox.

connectivity

EA_Darko
15 hours ago
Hey 7_SLSG not seeing any issues on our side for the past few days so this is likely network or ISP based.

As such, best thing to do is start by trying the steps here: https://help.ea.com/en/articles/technical-issues/problems-connecting-online/

Darko

5 Replies

monsterkrm
Rising Adventurer
11 hours ago
That green badge starts loading while the game is working even squad battles and then I lose connection, frequently also happens after substitution in second half
monsterkrm
Rising Adventurer
12 hours ago
Yes sir
have tried all the possible solutions on ea/ Reddit/ YouTube/ this forum

have been doing since the problem onset since Black Friday promo.
EA_Darko
Community Manager
12 hours ago
Have you tried the steps I shared monsterkrm for connection?

Darko
monsterkrm
Rising Adventurer
13 hours ago
Exactly same issue. Game gets DC while in menus/ doing sbc/ playing online/ squad battle/ every second game gets DC
facing this since Black Friday promo
not able to play a single fut champs on weekend since the promo.
EA_Darko
Community Manager
15 hours ago
Hey 7_SLSG not seeing any issues on our side for the past few days so this is likely network or ISP based.

As such, best thing to do is start by trying the steps here: https://help.ea.com/en/articles/technical-issues/problems-connecting-online/

Darko