game closes suddenly without showing any error message
FIFA 26 shuts down when starting a match on Xbox
Message:
Hello EA Support,
I’m experiencing an issue with FIFA 26 on my Xbox Series S. The game runs normally in the menus, but every time I start a match, the console either shuts down or the game closes suddenly without showing any error message.
I have already tried several solutions, including:
Reinstalling the game.
Making sure both the system and the game are fully updated.
Cleaning the console and checking for overheating.
However, the issue persists only with FIFA 26. All my other games work perfectly fine.
Please help me resolve this issue or guide me through any additional troubleshooting steps.
Additional information:
Console: Xbox Series S
System: Latest update installed
Game: FIFA 26 (digital version)
Region: Libya
Thank you for your suppor
t.
Best regards,
[Abdo Adridi]
[Tilte edit - CM]