Forum Discussion

stok3s07's avatar
stok3s07
Seasoned Rookie
1 month ago

Ban Appeal Stuck in Waiting on Studio Status for a month

My account on PC was falsely banned in mid-January for something called balance transfer. I submitted a ban appeal and subsequent DSAR request so I could review the transfer market activity that flag...
pc
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 month ago

I think it would be better to create another or open a case with an advisor and ask them for an update.

stok3s07's avatar
stok3s07
Seasoned Rookie
1 month ago

236508431 is the case # for my original appeal, 237467837 is for my DSAR. I know you have no part in appeals but could you escalate or reach out to someone on TOS team to see if these got lost in the shuffle? 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    If you've got a case submitted, an advisor should be responding as soon as they can. Please keep eye on your email.

    • stok3s07's avatar
      stok3s07
      Seasoned Rookie
      1 month ago

      Yup, I've been patiently keeping an eye out for a month now

Featured Places

Node avatar for FC 26 Technical Issues

FC 26 Technical Issues

Having issues with FC 26? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 3 months ago
13,636 Posts

Recent Discussions