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dmz1010's avatar
dmz1010
New Novice
5 hours ago

black screen after the game update

EA update the game, EA update anti cheat, and I cant play the game and see blackscreen after the update

and I have to found out the problem myself? 

what is the logic?

1 Reply

  • EA_Claus's avatar
    EA_Claus
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Hey dmz1010​,

    Let's try to figure out what's causing this black screen. When exactly do you get a black screen in the game?

    Does it happen when you launch the game?

    Before or after selecting the Personal Settings file to load or after? 

    Are you getting it when you try to start a match?

    In the meantime, have you tried to reinstall the game, the EA app, and the EA Anticheat? Sometimes that helps get things unstuck. 

    Let us know how it goes.

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