Can’t access online features because of a permanent ban without reason.
I have already submitted multiple appeals, all of which were rejected without any explanation or evidence provided. No specific log, transaction, or in-game action has ever been shown to support this decision.
My account activity is extremely limited (around 22 hours of total gameplay). I had not even unlocked or used the Transfer Market at the time of the ban, and there is nothing in my gameplay that indicates any coin-related activity or manipulation.
I am requesting a full manual review of the enforcement action, including the exact logs or evidence that triggered this ban. If no verifiable proof exists, then this ban is incorrect and should be reversed.
Case ID: #242613972
Hey omarogmar0, actions taken on your account can be frustrating, and I understand how the process is taxing on you but unfortunately, we on the forums can't directly deal with your ban due to privacy and security concerns.
We are not able to discuss a ban with you or give details on why a ban was placed or an appeal rejected, and our inability to verify account ownership with you on the forum means that we can direct you to the right support.
What we can do is recommend that you appeal the ban by following the steps in this help article
A member of the team reviews your appeal and will make a decision based on all the information at hand. The replies you receive are not automated; the team uses templates to ensure uniformity.
If your appeal has been declined, then it means that the investigation found evidence to uphold the ban. The team will take all the evidence and info you provide into consideration when making this decision.
If you believe a mistake was made, then you can file another appeal, providing all the information you have.
Darko
