cannot log to my account on console ps5

It worked! Thank you. 

Please see my previous responses in this thread. Thanks!

Hi, I’m currently having the same issue. Please what do I do? I haven’t been able to play UT for over a week. It keeps telling me “connecting to ultimate team is not possible at the moment. You will be returned to the main menu”

Delete all your squads. Again, not the players, just the squads. If that doesn't work, create a new squad, but don't put any players in it.

Hi, I'm having the same problem. Do I need to delete the whole squad, or just some of them?

Hi there. Try using the web/companion app to delete your squads. Not the players, just the squads. Then, try again. You may need to also create an empty squad. Let me know how it goes. Thanks!