Cannot play cross platform in proclub mode for PC players

EA still haven’t fixed the cross-platform issues. There’s still no new update for console. The update was supposed to fix unstable connections for players, but now we can’t even play due to cross-platform issues. What kind of company is this and how can the management just ignore the community? It has been almost a day and they still have not resolved this issue. I’ve been loyal to this game since 2014 yet they don’t even appreciate their customers. I swear this will be my last FC and I hope others will realize how unaware the company is of customer satisfaction.