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Jchusz's avatar
Jchusz
New Rookie
1 day ago

CAN'T ACCESS CLUBS IF 2FA IS ENABLED ON MY EA PROFILE.

On the PS5, when I try to log in to Clubs, I get an error that says I can't connect to EA Servers. However, I am able to connect to Seasons and Ultimate Team. Through some troubleshooting, it seems the only way to make it work is to disable the two factor authenticator in my account. After disabling 2FA, I was able to join Clubs normally. I have to do this every time I come back to play. 

Needless to say, this is a security issue and needs to be addressed.

Thank you. 

2 Replies

  • Jchusz's avatar
    Jchusz
    New Rookie
    6 hours ago

    Hello Darko, it is a strange issue. I do not have a problem with the authenticator. That works fine. For some odd reason, I have to disable it on my EA profile for me to able to connect to Clubs in FC26 on PS5 - OTherwise, I will get a Can't connect to EA servers error.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    20 hours ago

    That is not something that I have seen before Jchusz​.

    Which verification is the issue with, the PS5 or EA account one?

    Were you verifying over email, app or text?

    Darko

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