can't access to my account due to obselete email
I have my EA account connected to an old email that I don't remember, now I can't unlink it or change the mail. What do I do?
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1 Reply
EA_mplsnowCommunity Manager
Hey LatoKoz99,
Since you don't remember the old email address connected to the EA account, you'll want to reach out to our support team directly so they can help update those account details.
The steps on this page would typically help you update that information, but in this case, it's best to use the Contact Us button at the bottom of the page to connect with an advisor. They'll need to verify a few account details and should be able to work with you from there to update things.
Let us know how it goes, thanks!
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