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ViGoHui15's avatar
ViGoHui15
Seasoned Novice
3 days ago

Cant connect to server

"You have lost your online connection. Check your home network. You will not be able to access FC's online features until you can reconnect to EA servers."  this message has pop up again after able ...
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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 days ago

Hi there. I'll try to help with your connection issues. First, please run the Connection Quality Report and post a screenshot of the results. Thanks!

ViGoHui15's avatar
ViGoHui15
Seasoned Novice
3 days ago

Hi there please find the screenshot for your reference 

  • ViGoHui15's avatar
    ViGoHui15
    Seasoned Novice
    3 days ago

    And this is the message i got which unable to connect the server . Please help thank you 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      3 days ago

      Thank you. Are you using a wired or wireless connection?

      • ViGoHui15's avatar
        ViGoHui15
        Seasoned Novice
        2 days ago

        I tried both yesterday but both fail to connect the server , last week  i used wireless and its worked fine 

        i also did restart my router yesterday but still fail to connect 

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